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20-05-2026 2:12 PM
Ref policy violations. I am having lots of items removed for policy violations (specifically bladed items). Some are approved on appeal as they are clearly not in breach of the policy, others are not approved on appeal despite clearly not being in breach of the policy and others, fair enough I'll change them.
1) Why is the AI system so awful at actually picking up on items that break the policy ?
2) Is the appeal process automated or does a human look at the items ?
3) Why is there no option to escalate a failed appeal that is clearly wrong ?
4) Why am I given the option to edit the listing but the only real option is to end it and relist thus losing all of the sales history ? Why offer me the option to edit the postage policy but don't actually allow me to ?