Thanks for your replies, @the_brick_lodge & @bojangled.

I understand where you are coming from. However, I don't think there is anything else I could add here. I understand you might not be happy or agree with the way this works, if you want I can pass on your feedback but that's it.

If you feel there is an issue from your end, you can contact our customer service team to report it since the chat will close soon.

Thank you,

Marco

I am currently away on my sabbatical, and will return in July. Please expect a delay in my reply



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