@the_brick_lodge wrote:
marco@ebay wrote:
@the_brick_lodge wrote:
That doesn't explain why you are taking more fees?
Thanks for your reply, the_brick_lodge.
Great question.
We take fees as that how eBay mainly produces its income as most companies would do these days, our final value fee for business sellers is calculated as a variable percentage of the total sale amount, which includes the item price, postage like you're saying, and any applicable taxes, plus a per-order fee.
If your buyers are picking different services because that's what they want, that is honored, and there is nothing that we could do about it. While I understand where you're coming from, this is how online selling and buying works.
Thank you,
Marco
I think you misunderstood.
Buyer buys 2 items that comes through together as 1 order and you only charge 1 fixed fee.
Buyer buys 2 items as one payment, you split them in 2 orders and charge me 2 fixed fees.
Why?
Thanks for your reply, the_brick_lodge.
I did. However, I don't think you've understood my answer. As advised before, buyers are entitled to pick different services, if that's the case you can't combine and send with only one service. If they haven't paid for the items, they will have the option to request a total so you can send them an invoice to combined postage. Otherwise, you will need to accept the way they've placed the order. I've also explained why fees work the way they do, for further information, you can go to the combining page I shared with you above.
Thank you,
Marco
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