@the_brick_lodge wrote:
Some of my listings have ended up being 2nd Class, others 2nd Class large letter, you are spiting them and taking the extra fees.
And regardless the orders will all be going in one box, doesn't matter what the buyer picks, who wants their orders turning up separately by different services? If it's a large letter the listing says 2nd class, if a parcel listing says Tracked 48, if someone buys one of each it goes as a parcel tracked 48 and they get combined postage. I don't understand what you are talking about really.
Any anyway what does that have to do with you taking the fixed ordres fees more than once for the order?
Thanks for your reply, the_brick_lodge.
As advised before, if the buyer is picking a different service, that's how it works. However, if the buyer hasn't paid for the item by the time you notice it, you still can send them an invoice if they request a total from their end. For further information, you can see our combining postage page here
Thank you,
Marco
Did you find your solution? Help other members by marking your problem as solved. Simply click on "Accept as solution" for the answer that helped you.
