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‎16-11-2022 2:50 PM
When are eBay going to make the vehicle parts compatibility tool work properly on the app.
I asked about this last time I posted questions a few weeks ago too and the answer was posted to say it would be forwarded to the team.
If they don't know what is wrong with it, then it will never be fixed.
As an actual expert in vehicle parts, I would need to explain it to an expert in that department at eBay.
But there is no possibility to report technical issues to eBay or speak to technical teams, so nothing will ever get solved as who you explain it to will not necessarily understand what is wrong or be able to explain it to who needs to hear it.
Yet again, a daft way of doing things, when something works, the team that can fix it need to hear it straight from the proverbial horses mouth what is wrong in order to fix what is wrong.
Can someone contact us to help get the issue solved.
This, as my last question are at the heart of a good buyer experience. So it is somewhat a quandary that we are all trying to elevate that, yet can't due to some shortcomings beyond our control.
Regards
Russ
We cannot solve our problems with the same thinking we used when we created them.
- Albert Einstein