@stormatic2015 wrote:
Can you get the Dev to check the delivery date algorithm.
I had an order today at 9:27am, and it shown the custer that is brand new only just registered today that he will get a 2nd class post item in 1-2 days when its in reallity 2-3 days.
Its giving customer a false sence that they will get items sooner than possible, expecially a new buyer who may be let down and potentally never used eBay agan if it arrives on the 3rd day.
I have made a post on the business seller forum for more information.
Hi stormatic2015, thanks for message.
I understand where you are coming from, but as we always say here, estimated delivery dates are dynamic and take multiple different factors into consideration before generating these dates. If you want, you can confirm 1 or 2 items numbers where you think it was wrong, so we can take a look to make sure there is nothing wrong there, but just to set up the right expectation, please note that there might not be anything wrong with it.
Thank you,
Marco
Did you find your solution? Help other members by marking your problem as solved. Simply click on "Accept as solution" for the answer that helped you.
