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29-04-2026 2:30 PM
@dantwocats wrote:
hi afternoon i am still coming across postage issues with Simple delivery .Simple delivery is still marking items as medium parcels when there are small parcels and still there is no way
to change the postage from medium to small parcel sold !the only three options are Out of stock or damaged ,Buyer asked to cancel ,Issue with buyer's delivery addressand still need to cancel the order and relist but again the only options are Out of stock or damaged, Buyer
asked to cancel or Issue with buyer's delivery address, and no option for incorrect post ,so can ebay
please sort this out as they have had plenty of time to do so and its a pain to work a round ebays problem ,are they still working to mend this problem
Hi @dantwocats ,
The system gives the postage based on the listing specifics. It doesn't look like you are adding any measurements or sizing on your listings which would help to get more precise postage options.
Thank you,
Kat
I am currently out of office and will return on the 2nd of June. Please expect a delay in my reply