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Why is the message box so small on desktop, it's a tiny little line, it does expand a bit as you fill it but not very much, Etsy shows you how it should be done.
When I got to print a picking list why is the first page blank?
Why do the rest of the pages have so much space meaning it takes 3 more pages to print a dozen or so lines?
@the_brick_lodge wrote:
Hi, is it possible to remove this Sale link from the shop please?
Hi @the_brick_lodge ,
No this is not removable. Its part of the design of the shop. You can click the question mark icon on the bottom of that page and send your feedback back on it.
Thank you,
Kat
kat@ebay wrote:
@the_brick_lodge wrote:
Hi, is it possible to remove this Sale link from the shop please?
Hi @the_brick_lodge ,
No this is not removable. Its part of the design of the shop. You can click the question mark icon on the bottom of that page and send your feedback back on it.
Thank you,
Kat
Thanks, how silly is that? Buyers are drawn to such a word but if you don't have a sale running buyer clicks it, sees a blank page and leaves, fantastic, just wonderful.
@the_brick_lodge wrote:
It is against eBay policy to have a registered trademark in your user name please?
If youre the trademark holder there shouldn't be an issue. If you're not and the trademark holder reports your user ID you may be forced to change it.
Thanks,
Dave
@the_brick_lodge wrote:
Why is the message box so small on desktop, it's a tiny little line, it does expand a bit as you fill it but not very much, Etsy shows you how it should be done.
Hi the_brick_lodge, thanks for your reply.
I've seen the messages box, and I understand how you'd prefer for it to be bigger. However, I personally think it has a decent size. You can try zooming in your page when you're using your browser and that would give you better visibility, but that's basically as per design. I can pass on your feedback around this, that's no problem.
Thank you,
Marco
Did you find your solution? Help other members by marking your problem as solved. Simply click on "Accept as solution" for the answer that helped you.
@the_brick_lodge wrote:
When I got to print a picking list why is the first page blank?
Why do the rest of the pages have so much space meaning it takes 3 more pages to print a dozen or so lines?
Hi @the_brick_lodge ,
This may be to do with the settings on your printer. I am not sure why you would be getting a first blank page. You should be able to choose what pages to print so can skip a blank page. With regards to the sizing you should also be able to change via printer settings.
Thank you,
Kat
marco@ebay wrote:
@the_brick_lodge wrote:
Why is the message box so small on desktop, it's a tiny little line, it does expand a bit as you fill it but not very much, Etsy shows you how it should be done.
Hi the_brick_lodge, thanks for your reply.
I've seen the messages box, and I understand how you'd prefer for it to be bigger. However, I personally think it has a decent size. You can try zooming in your page when you're using your browser and that would give you better visibility, but that's basically as per design. I can pass on your feedback around this, that's no problem.
Thank you,
Marco
Sorry Marco, I can see the box, I can read the text, the box isn't big enough to see the full text I've typed in it all at once so when proof reading the message to the customer I have to scroll to read it all.
Zooming in doesn't help with that, your box is too small!
@the_brick_lodge wrote:
marco@ebay wrote:
@the_brick_lodge wrote:
Why is the message box so small on desktop, it's a tiny little line, it does expand a bit as you fill it but not very much, Etsy shows you how it should be done.
Hi the_brick_lodge, thanks for your reply.
I've seen the messages box, and I understand how you'd prefer for it to be bigger. However, I personally think it has a decent size. You can try zooming in your page when you're using your browser and that would give you better visibility, but that's basically as per design. I can pass on your feedback around this, that's no problem.
Thank you,
Marco
Sorry Marco, I can see the box, I can read the text, the box isn't big enough to see the full text I've typed in it all at once so when proof reading the message to the customer I have to scroll to read it all.
Zooming in doesn't help with that, your box is too small!
Thanks for your reply, the_brick_lodge.
Yes, I see what you mean. I will be passing on your feedback around this, but as we always say, please note that this doesn't necessarily means that changes around this will be made.
Thank you,
Marco
Did you find your solution? Help other members by marking your problem as solved. Simply click on "Accept as solution" for the answer that helped you.
kat@ebay wrote:
@the_brick_lodge wrote:
When I got to print a picking list why is the first page blank?
Why do the rest of the pages have so much space meaning it takes 3 more pages to print a dozen or so lines?
Hi @the_brick_lodge ,
This may be to do with the settings on your printer. I am not sure why you would be getting a first blank page. You should be able to choose what pages to print so can skip a blank page. With regards to the sizing you should also be able to change via printer settings.
Thank you,
Kat
I respectfully disagree, the second screenshot clearly shows the data is split into columns, order and send to are not repeated for each line as it was one customer buying multiple items, thus leaving a lot of blank space.
I should be able to print a picking list with around 30 order lines on it, the design is poor.
@the_brick_lodge wrote:
dave@ebay wrote:
@the_brick_lodge wrote:
It is against eBay policy to have a registered trademark in your user name please?
If youre the trademark holder there shouldn't be an issue. If you're not and the trademark holder reports your user ID you may be forced to change it.
Thanks,
Dave
Thanks Dave so why does the help pages say this:
https://www.ebay.co.uk/help/policies/identity-policies/username-policy?id=4235
We don't allow usernames that include offensive language, third-party trademarks, email or web addresses, or the word "eBay".
Your stance sounds a bit wishy washy compared to the above text? Surely eBay should change the ID when reported if that's the policy, rather than needing the rights owner to report it (either that or the help page needs rewriting)?
If it's proved to be trademarked it most likely will. My reply was to a general question so I can't say for definite if something will or won't be changed or removed.
You can certainly reach out to customer service with any examples you have and I'm sure they will be able to give you a more specific answer.
Thanks,
Dave
@bojangled wrote:
Dear team
I still don’t understand what there are so many home baked savouries and confectionary items available from privately registered sellers. It’s not like you bake a cake and think ‘oh I don’t want it now’ I’ll list it on eBay.
on the T&C’s it states : Before selling food items, you must register your business with the UK local authority.
Then why doesn’t eBay ask this question first? Why aren’t these categories given a compliance process before users can list them? ie check they are a business and registered with the FSA?
Jo
Hi @bojangled
This one comes up from time to time here. I'll pass this back to the policy team as usual.
Thanks,
Dave
