---

@pegr-834437 wrote:

Thank you, if you could just ask them to give more than the very basic training to the staff that would be incredible, we can all read the help pages so when speaking to customer services I'd expect them to know more than on the help pages. This isnt just the generic customer services, these are dedicated teams for some of ebays biggest markets, the training they get is way below what I'd expect, I feel embarrassed for them when I have to tell them I can read a help page and I expect them to know more than me. 

---

Thanks for your reply, pegr-834437.

Yes, that's no problem, I will add on to the input you shared with us above, so thanks for your feedback.

Thank you,

Marco

I am currently away on my sabbatical, and will return in July. Please expect a delay in my reply



Did you find your solution? Help other members by marking your problem as solved. Simply click on "Accept as solution" for the answer that helped you.