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@russellmattin wrote:

Another issue I raised 2 years ago.......

ADDING TRACKING TO MULTI ITEM SALES

I have quite a few multi listing items and can often sell 5, 10 or 20 items in one sale from THE SAME LISTING. If I then have to add tracking details I have to enter the identical tracking details 5  10  or 20 times for it to show on my orders page. I was told by CS that I only need to enter details in the top item and it will automatically populate the rest but this is NOT the case. There should be a box to tick (on the Add tracking details screen) if you want the same details entered against every item (which is always the case for me) this is such an obvious idea I really dont understand why it hasnt been implemented, it must affect a lot of sellers. Please let me have your comments thanks

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Hi @russellmattin ,

There can be instances where sellers may have different tracking for multiple items within an order however I understand on what your advising. While we cannot guarantee a change in the process I'll share your feedback on this process with the relevant team. 

Thank you,

Kat