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@jojo_moggy wrote:

Hi

I posted an order through eBay simple delivery with Royal Mail there was a tracking number but this doesn’t seem to work on Royal Mail, I also do still have the receipt for this but I know the buyer has received the order as they have left a positive review yet on my account it still only says dispatched? 

Can you amend this to delivered?

Item number is 196928503827

 

I have also noticed a couple of others last year that did the same 

Item number: 197597062438

Item number: 196928509037

Thanks

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Hi @jojo_moggy ,

We are unable to do manually update to delivered on the system. It is automatically updated from the data on the Royal Mail site. The information transfers over to eBay. There is delays with the Royal Mail at the moment. As this order was from the 7th of March the funds should be available.

Thank you,

Kat