@fatbobfan wrote:
They are not clinic issues they are technical issues, nice fob off
Ive given you the info, its up to you, I refuse to use CS as outcomes are rarely received
All yours if you choose or Im guessing not
Thanks for your reply, fatbobfan.
I get what you mean, and while you do have a point, I'd need to remind you that we don't really do customer services over here, we are meant to provide orientation and guide members as much as we possibly can.
The cases we take on most of the time, we do it because we want to support and help as much as we can. However, when you are reporting multiple issues, you're better off contacting our customer support team, especially when they are business related, so they can address all of them for you.
If you choose to not contact our customer service team, that's entirely up to you.
Thanks,
Marco
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