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@hill-walker wrote:

Hi guys.

As I'm sure you will be aware, from the many posts on the discussion boards,

(e.g. this thread: https://community.ebay.co.uk/t5/Seller-Central/Reporting-Scam-buyers/m-p/7321812#M622566)

many sellers are getting bombarded with off-eBay offers, requests for email addresses, Paypal addresses, etc. from obvious scammers, the vast majority, having set up a new account that very day.

Can you please explain to me, why it is so easy for potential scam buyers to open one account, after another, after another?

Why is there not a working verification system in place to prevent this from happening?

What is the correct procedure to follow, to have eBay shut down these scammers, and prevent them simply opening new accounts?

Thanks,

Steve

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Hi @hill-walker ,

This time of year can increase the number of people attempting fraud and they often come up with new ways of doing this.

There is background verification checks performed by eBay that do catch potential fraud accounts.  While they do pick up on alot of these type of accounts they don't always get every account each time.   The best course of action is to report these accounts to eBay through either report a listing way or through customer support phone/chat. This way they can be sent to our risk teams for review and the correct action can be taken.

Thank you,

Kat