@fatbobfan wrote:
Issues on our business account
We daily end, and sell similar, approx 30 to 70 per day, on average 25% to 50% of my sell similar are not uploading my promoted listing rates from the ended listing. The process is forgetting/not uploading the PL information from the ended listing, this is happening daily has been for over 2 weeks.
Unsold/Inactive – Before the tinkering, ending bulk listings would appear in unsold immediately. For the past month or so, its no longer instantaneous, taking unspecified time and without notification. Unless sellers note the count its creating issues with further, selling, editing and deleting
Baby products – Yes, again, 10's of thousands of inventory and thousands of Ebays sellers are breaking Ebays baby products policy and the platform is not policing it, the private seller listings figure continues to increase
Additionally customers from GPSR countries are messaging me and telling me they are getting non-GPSR compliant Baby products through the platform. The platform is assisting in this process by shipping them through GSP. This isnt a policy its EU legislation, yet the platform has is selling them and delivering them with GSP
Disappearing views – I have had approx 160 auctions for the past month, relisting every 7 days. Every 7 day cycle 95% of listings get views in 24/48 hours. Then after a few days 80% of views disappear? Is this Bot clearance? I thought Ebay had cleaned the bot problem, has it come back? Why are views disappearing?
Thanks
FBF
Hi fatbobfan, thanks for your post.
For these specifics business accounts problems, we'd recommend getting in touch directly with our seller clinic, so your account can be reviewed in full. This is because they are expert on business account, and will be able to provide a better and quicker solution, especially when you need to address multiple issues. If something is not working the way it should, it will be reported for you, and if there is something that can be improved or explain why it works that way, they will also be able to do that for you no problem.
If you click here, you will be able to contact them.
Thank you,
Marco
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