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@ashleyp1116 wrote:

How do I get eBay to stop a seller using a false address (my daughters) for her customer’s returns.

I have reported this numerous times but it has never been stopped and has been going on for several months.  It is causing the recipient (my daughter) a good deal of anxiety and is a complete nuisance having to try and deal with the deliveries she should not be getting. 

Why can eBay not stop what is clearly some sort of a scam as why would the seller be doing this otherwise?

I have messaged the seller several times but the problem continues. Can someone please help??? 

 

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Hi ashleyp1116, thanks for your question.

Sorry to hear about this, but in this case you'd need to contact our security team to report this problem to them, they will then take you through the appropriate flow to help you get this sorted.

You can contact them from here. However, please note that while we do everything we can to assist you and stop this, if the issue persist, you might need to contact your local authorities.

Thank you,

Marco

I am currently away on my sabbatical, and will return in July. Please expect a delay in my reply



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