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@arla88 wrote:

Hi Kat, I currently have 34 orders, and not 1 is working - same message every time - will pop a pic below, nobody has been able to help me so far and I have tried everything I have been told to do 

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Hi @arla88 ,

There has been an intermittent issue on the Royal Mail side with generating labels but it usually resolves itself. I'll take a look at the details as it seems to be impacting alot of your orders. I'll have it checked and I will follow up with you.

Thank you,

Kat