@arla88 wrote:
Hi, I am having issues regarding labels for my orders, I keep getting the error message ‘ something went wrong and we were not able to generate the label ‘ when trying to get pre paid labels and buy new labels , please can you help as my son has an account and this is not happening to him, that’s has been happening to me since Sunday
Hi @arla88 ,
How many orders are you having this issue with? Can you share examples?
Thank you,
Kat
I am currently out of office and will return on the 2nd of June. Please expect a delay in my reply
