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@icecarmedia wrote:

Q on shipping policy 06-07-2022 message-22 

 

Over 3 years ago I questioned the efficacy of the unenforced shipping policy

 

Has there been any changes since?

Is ebay finally going to enforce their policy?

 

My latest gripe/inconvenience;

-Seller changes advertised delivery method without asking

-Result, I have to make arrangements to accomodate a less than reliable(in my locale) courier

 

Why am I the one thats inconvenienced?

All I want is the item I ordered to be delivered by the advertised and chosen method

Surely at the very least, the seller should ask if the change of delivery method is agreeable

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Hi @icecarmedia ,

There hasn't been any changes to enforce a policy against sellers for not using the selected delivery service during eBay checkout.  Yes sellers should follow through on their advertised courier as that is always the best experience for buyers. However there can be circumstances outside of sellers control where a different service needs to be used so it is not enforced at this time.  I understand where your coming on this and will share this point as feedback for a possible future change.

Thank you,

Kat