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18-02-2026 2:26 PM
Thanks - I'll recontact them. However, I think I need to be clear in that I'm not asking for a review of individual cases as such, but for someone to review whether the current AI is working properly - it isn't just a case of reviewing items which have already been taken down (although I do want this also), but ensuring that the AI is accurate to avoid ongoing and future take-downs of legitimate listings. Again, to reiterate, it isn't just me being affected, but multiple sellers, and so it's a broader issue about eBay's operating practices, which at the moment seem damaging to the platform.
Is there a direct line to CS, or do I need to request a call back via Chat?
Thank you.