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‎02-11-2022 2:14 PM
@iceblue_uk wrote:
Could you please confirm that the advertised seller protection against negative/neutral feedback, late delivery and INR count during the periods of Royal Mail industrial action applies to all orders, whether or not tracking is uploaded? The announcement indicates that it does apply to all orders, i.e there's no mention of any conditions, however it has been reported on the forums that eBay customer services are telling people that this protection only applies to orders with valid tracking.
Hi @iceblue_uk ,
Yes the seller protections applies to all orders including non tracked.
See more info on it here
Thank you,
Kat
I am currently out of office and will return on the 2nd of June. Please expect a delay in my reply