Thanks Dave, I did know that BUT returning this item is (a) expansive for me, because I would have to repack the printer, which weighs about 9kg, in a really sturdy box, which I would have to build or buy, and the printer id sccap so that would be a complete waste of time and my money.  I the seller wants it surely he can arrange collection?  I have sent him photos so he knows it is ruined.