mygaras
Conversationalist

Detailed Seller Ratings

Hi Team, and a Happy New Year!

Back in November, dave@ebay confirmed that DSRs are not altered by eBay's Automated Feedback, and yet, over the Christmas period, my DSR for delivery time dropped from 5 to 4.9, despite there being no human-generated feedback in that period. The last feedback left by a human was on 11th December, and at that point, the DSR for delivery time was 5. When I looked again just after New Year, it had dropped to 4.9. In that period, 6 automated feedbacks had been generated and I have no late delivery defects on my account. Any ideas how this could have happened?

Thanks 😊