@perfectionist11 wrote:

I have tried adding three different banks — [barclays], [NatWest], and [PAYONEER] — but none of them work, and I always receive the same error message.

Attached is a screenshot showing the issue.

This problem has been ongoing for over 15 days with no resolution, and I need this to be properly escalated to the technical team or a manager who can fix it.


Thanks for your additional input, perfectionist11. I've taken notes and reported it for you. However, please note that this doesn't look like a technical issue, but like a security measure placed on the account. If this is the case, you'd need to contact us directly over the phone as we don't handle account security issues over this channel.

 

Once I get confirmation of what's happening exactly, I'll let you know.

 

Thank you,

Marco

I am currently away on my sabbatical, and will return in July. Please expect a delay in my reply



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