@perfectionist11 wrote:
Hello eBay Community,
I have been facing a serious technical issue with my account for over 15 days.
I have contacted eBay support more than 10 times , but the agents do not understand the real issue. Initially, they tell me there is no problem with my account, and then they say they will escalate it to the technical team.I was asked to wait 24–48 hours each time, but even after more than 10 days, nothing has been resolved.
I have also tried:
Logging in from a new device
Clearing cookies, cache, and browsing history
Yet the issue still persists.
Because of this problem, I cannot:
Access personal information
Add a bank account
Withdraw my funds
Use my balance to make purchases
Has anyone else experienced this? If so, please share any solutions or advice, because I am completely stuck and need to finally get this resolved.
This is extremely frustrating, and my funds have been inaccessible for over 15 days.
Hi perfectionist11, thanks for your question.
How long have you been experiencing this for now? I'll forward this to the tech team to see if they can assist further, I will come back to you when I hear more from them.
Thank you,
Marco
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