@suelel1968 wrote:
Hi,
Using SD
If I as a buyer receive an empty box or a box of perfume instead of an Iphone, what form of return should i initiate?
If I was the seller in the same situation and I know i sent an Iphone, not a box of perfume what should I expect to happen next?
Hi @suelel1968
In a case like that it should open it as not as described. It can be escalated to the cases team and they will take any relevant action.
Thanks,
Dave
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