@absynth121280 wrote:
I got the email below from you:
Hello absynth121280,
We take product safety very seriously. We’re reaching out to you because an item you purchased may have been recalled or pose a safety hazard. If the item is subject to recall, we recommend that you stop using it immediately. If you have questions about the item(s), please reach out to the seller or the manufacturer. Item details are listed below.
You listed New Life Medical Services. Due to reports, warnings, alerts, complaints, or concerns by the FDA, this item is not allowed to be listed. We appreciate that you chose to utilize our site, but we must ask that you please not relist in this case.https://www.fda.gov/inspections-compliance-enforcement-and-criminal-investigations/warning-letters/n...
Purchase history and try to reach a resolution.
Item details: 353994096767 - Regaine for Men Hair L...Thanks,
eBay
Please don't reply to this message. It was sent from an address that doesn't accept incoming email.
So, the message is confusing because it asks me not to list a product again for which I was actually the buyer. When I clicked on the link, it seems this company had been making a product with a similar name to Regaine called Regain and so I was wondering whether this message was sent in error? Thanks for your help.
Hi absynth121280, thanks for your post.
It looks like you got the email for the seller, not the buyer. I will get this reported for you no problem, thanks for flagging it with us.
Thank you,
Marco
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