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@chilloutgames wrote:

Hi

 

I've been using the messaging api for 8 years. It allows me to reply to buyer messages with templates and order information etc with a few clicks.

Over the past, month the api is not allowing me to send replies. It gives the error message "The recipient did not ask the question that you are responding to." as the reason. I then have to visit ebay messaging and paste the same reply in there instead. It is allowed through with no error even though it is the exact same reply.

 

Here's an example from today attached.

 

Can you raise this with the IT team?

 

Kind regards,

 

Paul

Chillout Games

 

Here's an attached example

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Hi chilloutgames, thanks for your post.

Sorry to hear about that, but unfortunately, that's not something we are able to assist with over here, as this is more from the developing side of things. If you click here, you can go through the developers for further assistance on this.

Thank you,

Marco

I am currently away on my sabbatical, and will return in July. Please expect a delay in my reply



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