@nat_pol wrote:
1. Is that last issue with feedbacks resolved already? Or still impossible to leave any feedback?
2. Are negative feedback regarding not received case will be removed automatically, as that was announced earlier (in period of RM strike action)? As I've got one and it still not removed.
King regards
Hi @nat_pol
At the moment there is still an issue leaving feedback for some transactions. If you have some examples please DM me the Buyer id and Order id, I'll forward the details to Tech to look into.
Negative feedback left for items not received during the strike period should be automatically removed. This happens in bulk and can usually take a week to action, I have seen it take a little longer depending on volume though. If its been over a week, you can reach out to the guys in customer support and can look into it for you. Once it falls under the criteria they should be able to remove it for you manually.
Thanks,
Dave
