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@krafty-kreations wrote:

Last Question

 

I have been getting this message recently on a few orders We could not process the personalisation message from the buyer. Please reach out to the buyer for personalisation message.

 

What would cause that? 

 

I have had to cancel a few orders recently as buyers sometimes do not reply to messages.

 

Thanks

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Thanks for your question, krafty-kreations.

I wasn't aware of this, did you report this issue? Do you have a screenshot and an item number that we could look at to assist you further here?

Thank you,

Marco

I am currently away on my sabbatical, and will return in July. Please expect a delay in my reply



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