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@krafty-kreations wrote:

Also there have been a few threads recently on the forums about a certain buyer who likes to claim INR or INAD and then swaps out the item for an old non working item.

 

Look at the thread called User in seller central

 

These posts have multiple sellers who have had this happen to them by the same buyer

 

If you google this buyer you can see it has been happening for well over a year.

 

How Many cases can one buyer open and keep getting away with it? 

 

 

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Hi @krafty-kreations ,

I understand it is frustrating for sellers when situations like this happen. While I cannot advise of a set number there are buyer reviews and risk assessments done in the background and restrictions/limits do get placed on buying accounts.  When sellers encounter such situations they can report them through customer support.

Thank you,

Kat