@lamppostelectrical wrote:

So if the buyer that has opened a return due to this actually returns their order for a refund, will eBay be covering me for this ?  Are you able to contact the buyers directly to advise them this is not my item ?


Hi @lamppostelectrical ,

 

We are not able to contact the buyers directly. If they make contact with eBay they will be advised the item number does not relate to your item. I appreciate the buyer will not always check but they can see this in the email as well. 

 

Thank you,

Kat

I am currently out of office and will return on the 2nd of June. Please expect a delay in my reply