@rainbowtrax wrote:
We've been invited to participate in the 15% off Cyber Week coupon. Before I decide whether to go for it, can you clarify a couple of things as last year it was a bit of a debacle. Will it be the same set-up as last year where most participating sellers won't get their items included on the offer page, with just a few selected sellers having their listings shown there? Or will the offer page that buyers are taken to when they click on the offer show all included listings when buyers search from it?
If it's a two-tier offer like last year, with just a handful of specially selected sellers for each category being shown to buyers outside of the normal search results pages, how do sellers actually get selected for this? Last year, it wasn't based on the size of the seller, eg only anchor shops. It also wasn't based on feedback percentage, number of listings, top rated status, free postage, delivery speed, promoted listings or any other criteria that I could see. It appeared to be a completely random selection with a few sellers in each category having all of their qualifying listings shown for the entire duration of the promotion while all other sellers had no qualifying items shown at any time.
This special page for the promotion implied that it included all listings that were in the offer whereas in reality the vast majority of included listings could only be found by chance when doing a normal ebay search.
I'm not knocking the offer as it is a generous offer from ebay. I just want to understand how it's presented to buyers and, if there are going to be just a special few sellers again, why and how are they selected? Discovering this last year was really disappointing.
Hi @rainbowtrax,
I understand where you are coming from.
Typically, in these situations the sellers are invited to be featured by our outreach teams.
I've asked the team if there is more information on this they can share with me and I'll loop you in on any details I get.
Thanks,
Katie
