@cobwebcottage wrote:
Thank you for your reply although this is not a good outcome for sellers as we will all have to relist the items again once they have been returned and hope that they will sell again.
Coincidently or not, I have just had a tracking update on my business account which was a C&C to say that Evri have attempted a delivery and there was no safe place to leave the parcel ( a shop!).
I think the issue may not just be affecting parcels sent by Simple Delivery.
Hi @cobwebcottage ,
That's understandable and we do apologise for the inconvenience caused. It was not a technical issue that could of been forseen. Buyers may be more understanding once it is explained to them and can re-purchase the item or have it re-sent.
Right now the information for the technical issue is for Simple Delivery orders. If that changes an update will be shared.
Thank you,
Kat
