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@cobwebcottage wrote:

Hello All,

I don't know if you have seen the thread I created about the message from Ebay?

 

Important Temporary Issue With C&C - UK eBay Community

 

There have been no further updates so far from Ebay. One member replied to say they contacted Ebay who said '   Evri have created 15,000 incorrect postage labels.'  - is this true?

 

There are also a lot of posts saying that Evri tracking is showing return to sender.

 

This is all causing a lot of confusion. What is going on?

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Hi @cobwebcottage ,

There is a technical issue that has affected Simple Delivery Evri Ship-to-Store labels. eBay have sent communication to to all sellers impacted to advise of this so if you have received an email it would be because you recently generated one of these labels.

eBay are asking if parcels have not yet been dropped off then not to do so and eBay is currently working to resolve so will provide an update as soon as possible. Items that have already been sent will most likely come back to the seller.

Please also note that performance will not be affected  by any delays caused by this issue.

Thank you,

Kat