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22-10-2025 2:08 PM
@ak_craft_crazy wrote:
Hi,
Are you aware of an issue with being able to view orders at the moment?
No orders are being shown with just a large red explanation mark being show on the orders page. I tired to contact support to ask but the bot says “live help isn’t available” how am I meant to run a business when I can’t see my orders and can’t contact support for help?
Thanks
Hi @ak_craft_crazy ,
I have checked orders> all orders and they seems to be showing ok. There is some missing details on the summary part on the top of the overview page with a red exclamation mark. That is temporary and being worked on to resolve.
Thank you,
Kat
I am currently out of office and will return on the 2nd of June. Please expect a delay in my reply