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@ravengirl12345 wrote:

It's not showing on Royal Mail tracking either, it's been lost in the post.  I need to find a way of proving to ebay that it was collected but I don't know what or how to supply it

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Thanks for your reply, ravengirl12345.

Oh so they went over to collect, but the item still not showing as collected? Was that today? Did you see if they scanned the parcel when collecting it?

You can still confirm the item number to see if there is anything we can do from our end, but if it is a case of Royal Mail not updating for whichever reason, there is not much we can do as we mirror the information the provide us with, basically.

Thank you,

Marco

I am currently away on my sabbatical, and will return in July. Please expect a delay in my reply



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