Hi, 

hope everyone is well.

On message 6 of the chat from 24.09.25 I asked if the mods were real as I had sent a message and had been ignored, Kat assured me they were real people and she would ask them to get back to me, its now been 3 weeks from me highlighting that and they have still not responded. Not only do I find this incredible rude but also shows very little respect to your customers that I have been left ignored for numerous weeks after I even highlighted it.

I'm just asking again if Kat or anyone can send a friendly reminded to the mods to kindly reply to the message I sent regarding posts on this board being ignored. To ignore a message about being ignored is well lets face it comical.

Thank you