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06-08-2025 2:18 PM
@nutrafituk wrote:
Hello there,
eBay has a Food Policy. One of its points states the following:
When listing food items that are allowed, sellers must: before selling food items, you must register your business with the UK local authority.
That statement makes it clear that a private seller must not offer any food items on your site. Now, each time we report one you refused to take action, including an appeal:
Thanks again for reporting the content you found.
Your reference ID:
What happened:
We looked into your report and didn’t find the content to be in violation of our policy. This determination was made by a customer service agent.
If you reported content that isn’t included in the above reference ID, we’ll send a separate email once we’ve made a decision.
What this means for you:
If you believe a mistake has been made, we’re here to help. You can appeal this decision through our internal appeals process within the next six months, and we’ll take another look.
You may also have the right to have this decision reviewed under the applicable laws by a competent court or settlement body.
We reviewed your appeal of a decision we made on one of your content reports, and we didn’t find the content to be in violation of our policy.
Your reference ID:
If you believe a mistake has been made, you may have the right to have this decision reviewed under the applicable laws by a competent court or settlement body. eBay can retain your content for only six months from the date of the original notice. After this, it may be permanently deleted in its entirety and unrecoverable.
Thank you for being part of the eBay community.
Please do clarify your position and the reason why you fail to act upon UK regulations and your own policy?
Hi nutrafituk, thanks for your question.
Please note that all reports are reviewed and actioned accordingly based on the review. If the final outcome of your report is not what you were expecting, that doesn't mean that the final outcome is wrong. Additionally, we are unable to comment on the reports/actions taken against different listings/accounts for privacy and security reasons.
Thanks,
Marco
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