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@paulblueandwhite wrote:

Any update on my question from last week regarding failed collections by Royal Mail and how to fix this? Don't know how to arrange a RM collection on eBay?

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Hi @paulblueandwhite ,

There is no confirmation email being sent from the eBay side .You need to make sure after you book the collection your are generating or downloading the label and it will show the collection details then. If it doesn't at this part click order details and go to " get another label" and it shows the collection details here.

Thank you,

Kat