Kat@ebay - re : unhelpful button - 

That is a shame indeed. I think it would've been an interesting metric for eBay management & CS to look at to get an idea on how sellers felt on any one particular topic or answer at a glance and we do know eBay love their metrics but thank you for your feedback on the question I asked. I know this isnt a question, but it is to say thank you for answering my question in a straightforward and truthful way.  🙂