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@cobwebcottage wrote:

Hello All,

I have two questions this week so I will start with this one.

A business seller has their mobile phone number on each of their listings and also states that cash is preferred on collection. A few of us have reported this and had the same response by customer service to say that an agent has reviewed the reports and has determined that there is no policy violation.

Does this mean that as customer services have said there is nothing wrong in doing this, we can all add our mobile number to our listings and ask for cash?

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Hi @cobwebcottage ,

Thank you for the questions. We can't comment on why no action was taken on reports as this is reviewed by policy and not ourselves. Contact details are not allowed as per policy so no you cannot include phone numbers in listings. 

I would recommend reporting the listings again and ensure it is being referred for the correct off site policy.

Thank you,

Kat

Thank you,

Kat