Last week I raised the issue of absurd search results, and I gave the example of searching for an “original watercolour painting seascape”, sorted by "Price Low-High Inc P&P". The top 3 results were Trees, Calligraphy and the Grand Canyon. I was told that it would be sent to the team for review. I assume they have reviewed it because the order has changed. The Grand Canyon is now the TOP result for a search for a seascape, followed by the Trees.
You couldn’t make it up, could you. I’d like to say “words fail me”, but you’d know that wouldn’t be true.
This isn’t an isolated example - absurd search results happen all the time, it’s just that this is the one I’ve chosen to follow through.
As I reported last week, further down the list is Calligraphy, more Trees, a Landscape, yet more Trees etc.
I don’t understand why ebay let such nonsense results happen. If someone is searching for a seascape, why does ebay think it’s in their own interests to show the buyer the Grand Canyon and Trees? Ebay must be missing out on sales due the absurd results thrown up across the entire platform. It’s in ebay’s interests to get this sorted, so why don’t you? Is it fair to say that ebay can’t do it because the search program itself is completely incapable of doing it and that search results won’t ever become accurate until ebay invests in the necessary technology?
