Good afternoon Dave]

eBay customer service has said it is a tech issue on our account as I shared two screen shots with them.  I would like this resolving as on our DISPATCH heading it shows that we need to dispatch that item, when in fact is shows collected.

As said if you go to POSTAGE then AWAITING POSTAGE - PRINT POSTAGE LABEL - It shows this needs to be posted, yet shows COLLECTED.  

Best wishes