@auctiongabble wrote:
dave@ebay marco@ebay kat@ebay Regarding an issue i had with your chosen couriers last week, i posted in the weekly chat and received a standard response. The manager of authenticity would have been made aware of this issue, i have had no response, i messaged you all direct and received no response. It would be nice to receive a reply to this but i know i won't get one. Ive gone through all channels, contacting support, passing feedback and recommendations to the weekly chats.
Should i as a seller have to be contacting 'YOUR COURIERS' to arrange redeliveries and to get answers why YOUR couriers lied about delivery?
The worst 2 couriers in UK DPD and EVRI and ebay pick them.....
Surely you and the others must see the frustrations by all members on this site now? When is there going to be improvements for business sellers? noone is dealing with anything.
THe weekly chats needs some input from an actual manager of ebay , the managers also need to start reading the forum posts as they clearly are not doing.
Absolutely fuming with the lack of responses and unwillingness from all the ebay team at the moment to actually try to help business sellers and improve things.
Hi auctiongabble, thanks for your post.
As advised last week, we wouldn't visibility or the ability to work/assit with AG transactions. So, we can only recommend you to contact our customer service team, AG has a designated team for these transactions, so they will look into it for you and take it from there. If you need a follow up on this, you need to contact them directly.
Thank you,
Marco
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