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@jjambadger27 wrote:

Now that Simple Delivery has kicked in for me with no more custom postage option, are vinyl records still on the excluded list re being covered for loss & damage en route to the buyer? 

 

It's also concerning to read some people on the community board saying how the item they've sold

Hi @jjambadger27 ,

If the item is sent with Simple Delivery postage then eBay offers protection. Please see the below 

Items are protected against loss or damage from the moment they are scanned into the courier’s delivery network until they are marked as delivered by the courier. There’s also no need to call the courier or customer support. In the event that a buyer raises a claim for an issue that occurs during transit, you won’t be held responsible. 

A postage preference for either Evri or Royal Mail can be selected  but there may be cases where eBay are unable to honour the courier selection, for example because of the weight of your item. If this happens, we may provide a label for a courier you've excluded.

Thank you,

Kat