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@krafty-kreations wrote:

Good morning eBay team, I hope you're well.

 

1st Question

 

I'm trying to delete two duplicate postage policies from my account.

 

They both show as having 0 listings associated, but when I attempt to delete them, I receive the error message: "We're not able to delete these policies because they're associated with active listings. Please move your listings to another policy to delete them."

 

When I click on reassign listings, it then says: "Please select at least one policy with listings in order to reassign policies," which makes sense as there are no listings linked.

 

Why can I not delete them?

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Hi @krafty-kreations ,

Sounds like it might be a possible technical issue. Can you share the names of your postage policies and we can report it.

Thank you,

Kat