@paulblueandwhite wrote:
Regarding simple delivery:
The delivery time is now 2-3 days, how can that be possible if you live in a remote area - island as I do without a post office. We have a Royal Mail delivery office but is only open from 8.00 am to 10:00 am. No Evri drop off locations or parcel shops. And if the ferry service is cancelled , happens often due to technical issues or weather related problems, delays or possible for days. Circumstances beyond my control.
Asked eBay questions regarding this months ago: they promised help but was in fact never sorted out.
I never had a late delivery: always offered a handling time of 5 days. No longer possible.
eBay should realise we don't all live in London and should offer a more flexible handling time for remote locations. Can this be done? Would make SD more simple.
The EDDs are dynamic so they take information provided by the carriers for that area, if there are known issues in that area it can update the EDD to allow for this. I can't say a defect would be removable but it's possible that it could be removed if there is a known issue but you would need to speak to Customer Support if you receive one.
I've also passed this feedback over to the shipping team just to make them aware of the possible issues some sellers might face in your situation.
Thanks,
Dave
