@ruby*ryan wrote:
Question 2!
Still with SD, regarding the Prohibited and Restricted items. eBay need to make this much clearer.
Evri & RM have a Prohibited list of items that you cannot send with them - body parts etc, most of which are on eBay's prohibited list as well. So that bit is clear.
But then there are the items which you can send, with Evri, but without compensation - this would include things like glass, china etc.
So, if I list a china jug, and the option for SD is there, and the prepaid label is for Evri, will I get compensation if it goes missing/gets damaged during delivery (assuming I have packed it to the required spec.)?If not, could we please have a complete list of items that are not covered by SD, and preferably no option to use SD on such items.
I am sure in the early announcements of SD, we were told that as long as it was under £750, missing/damaged parcels would be covered whatever was in them, but that later changed (as has much of the SD info 😞 ) and it's another area that we don't have a definitive answer on.
Hi @ruby*ryan ,
It is correct that eligible items are covered with Simple Delivery. Please see the most up to date information regarding this
Thank you,
Kat
