We have an ongoing issue that's been going on for about a year - very frustrating and I can't seem to speak to anyone at eBay who can help.

We sell car window tint and about 18 months ago we were told by eBay we had to add the below text (which includes a link to the UK government website) to all of our listings (approx 18,000) or they would be taken down. You can't create a listing selling window tint now if you don't have this exact wording (see screenshot) and the wording has to be text in the main description (can't be an image).

"The United Kingdom sets minimum light level requirements for window tint. Please make sure you follow these requirements: https://www.gov.uk/tinted-vehicle-window-rules."

However, eBay has been flagging and removing our listings as policy violations because they contain an external link (Contact Information Sharing Policy - trying to sell outside of ebay). But you can't create the listing without having the link in!

We have over 3000 listings that are currently hidden because of these policy violations so is having a major impact on sales.

It's not feasible to go through these manually and appeal them all and our existing listings are getting flagged all the time.

When we add new listings, around 50% of them get flagged up for a policy violation instantly.

The automated policy violation flagging system needs to be updated so that these links are allowed.