@jjambadger27 wrote:

Is it possible to have a simple explanation for Simple Delivery from a seller's perspective? I did a test listing a few days ago having specified that I didn't want to use Evri as a carrier, and two options came up for delivery - Standard and Express. Is this Royal Mail Tracked 48 and 24, or a case of eBay overriding my choice and displaying Evri as Standard and Royal Mail as Express?

 

I was told last week in the chat that my choice of carrier would be overriden in "very specific situations". What exactly are all of these situations, seeing as Royal Mail appears to have more national coverage than Evri? It's only fair as sellers that we are told this.


Hi @jjambadger27 ,

 

Exceptions may occur where your preferred carrier is unavailable due to the seller’s location or package size which will require the alternative carrier to be used.

I will check the part regarding the standard and express options and come back to you.

 

Thank you,

Kat

I am currently out of office and will return on the 2nd of June. Please expect a delay in my reply